moyna777's Privacy Policy

1 Information Collection

moyna777 collects only the information necessary to provide you with our services. The following types of information may be collected:

1.1 Information You Provide Directly

• Name, date of birth, and national ID number (for age verification)
• Mobile number and email address
• bKash, Nagad, Rocket, or Upay account number (for processing transactions)
• Username and password (for account security)
• Messages and attachments you provide in connection with any complaint or communication

1.2 Information Collected Automatically

• IP address, browser type, and operating system details
• Date, time, and page navigation history when accessing the site
• Device identification information (device ID, mobile network information)
• Cookie and session-related information (see Section 7 for details)

1.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may sometimes receive information from approved third-party verification services. In such cases, only the minimum necessary information is used.

2 Purpose of Information Use

Collected information is used only for the following lawful purposes:

• Account registration, verification, and management
• Processing deposit and withdrawal transactions (bKash, Nagad, Rocket, Upay)
• 21+ age verification and implementation of responsible gambling policy
• Prevention of fraud, money laundering, and misuse
• Customer service and 24/7 live chat support
• Compliance with applicable legal obligations
• Improving platform functionality and identifying technical issues
• Communication regarding promotional offers and bonuses (based on consent)

Your information will not be used beyond the purposes stated above and will not be sold to any third party.

3 Disclosure and Sharing of Information

moyna777 does not sell or commercially share your personal information with third parties. However, information may be disclosed in the following limited circumstances:

3.1 Service Provider Partners

Necessary information may be shared with designated partners for payment processing, identity verification, and technical services. These partners are contractually bound to adhere to our privacy standards.

3.2 Legal Obligations

Information may be disclosed in response to applicable laws of Bangladesh, court orders, or valid requests from government agencies.

3.3 Business Transfer

In the event of a business merger or acquisition, your information may be transferred, provided that equivalent protections under this policy are maintained.

4 Data Security Measures

To ensure the security of your information, moyna777 has implemented industry-standard technical and organizational measures:

• SSL/TLS Encryption: All communications on the platform are conducted through encrypted connections.
• Encrypted Data Storage: Sensitive information is stored in encrypted form.
• Access Controls: Only authorized personnel can access your information on a need-to-know basis.
• Regular Security Audits: Regular reviews are conducted to identify system vulnerabilities.
• Two-Factor Authentication: An option to add an extra layer of security to your account.

Nevertheless, complete security of data transmitted over the internet cannot be guaranteed. You are therefore advised to always use a strong password and keep your login credentials confidential.

5 Data Retention Period

Your information is retained only for as long as necessary. The following policy is followed:

• For active accounts, information is retained for as long as the account remains active.
• If an account is closed or becomes inactive, information is retained for the period necessary to meet applicable legal obligations.
• Records of financial transactions are kept for a specific period as required by law.
• Technical logs and cookie data are deleted within a defined short period.

After the defined period, information is securely deleted or anonymized so that identification is no longer possible.

6 Your Rights

You have the following rights regarding your personal information:

6.1 Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

6.2 Right to Rectification

You have the right to request correction of your information if it is incomplete or inaccurate.

6.3 Right to Erasure

In certain circumstances, you have the right to request deletion of your information, though this may be limited where legal obligations apply.

6.4 Right to Restrict Processing

In certain circumstances, you have the right to request that the processing of your information be restricted.

6.5 Right to Withdraw Consent

You have the right to withdraw your consent to marketing communications at any time. This will not affect processing that is necessary for account management.

To exercise these rights, please contact us at the email address mentioned below.

7 Cookie Policy

The moyna777 platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

7.1 Types of Cookies Used

• Essential Cookies: Necessary for managing login status and sessions.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand platform usage statistics.
• Security Cookies: Used to prevent fraud and unauthorized access.

While you may be able to disable cookies in your browser settings, doing so may limit some functionality of the platform.

8 Protection of Minors

moyna777 is a 21+ platform. We do not knowingly collect any information from persons under the age of 21. Age verification is mandatory at the time of account registration. If it becomes apparent that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed.

If a parent or legal guardian suspects that their minor child's information has been collected, please contact us immediately.

9 International Data Transfers

Some technology service providers may be located outside Bangladesh. In such cases, your information may be transferred internationally. For such transfers, we ensure that:

• Transfers occur only with contractually bound service providers.
• The service provider maintains adequate data protection measures.
• Transferred information receives protection equivalent to this privacy policy.

10 Policy Changes

moyna777 reserves the right to amend this privacy policy from time to time. In the event of any significant change:

• The updated date on this page will be changed.
• You will be notified of important changes via your registered email or through live chat.
• The revised policy will take effect from the date of publication.

Continued use of the platform after any changes will be considered as your acceptance of the new policy. It is therefore recommended that you visit this page regularly.

11 Definitions and Interpretation

The key terms used in this policy are defined as follows:

Personal Information

Any information that is capable of identifying a living individual, directly or indirectly. This includes name, ID number, contact information, and financial information.

Processing

Any operation performed on personal information — collection, storage, modification, retrieval, use, disclosure, or deletion.

Third Party

Any person or entity other than the user or moyna777, including our technology and payment service provider partners.

12 Applicable Law and Jurisdiction

This privacy policy will be governed by and interpreted in accordance with the applicable laws of Bangladesh. Any dispute arising from this policy will be subject to the jurisdiction of the competent courts of Bangladesh.

Please read this policy in full before contacting us. Most questions will be answered here. For more detailed information, visit our FAQ page or read our Terms and Conditions.